Sign Up

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Patient information

We need some information to grant you a Connect account. After you submit this request, it may take up to a week for processing and verification. When you're approved, you will receive an email or a letter with your activation code and instructions on how to activate your Connect account. If you have any questions, please contact us at 646-962-4200.

Follow these steps to sign up for a Connect account.

Enter your personal information.
Verify your contact information.
Choose a username and password.

If you have any questions, please contact us at 646-962-4200.

Follow these steps to sign up for a Connect account.

Enter your personal information.
Verify your identity.
Choose a username and password.

If you have any questions, please contact us at 646-962-4200.

Thank you for choosing to activate your secure patient portal account. You may have received an e-mail with sign-up steps.

To sign-up for Connect, you are required to answer security questions to confirm your identity. These questions are provided by a secure third-party service that has direct access to various public information sources (appraisal districts, bureaus of vital statistics, county records, etc.). The content of these questions is publicly available and can be retrieved legally by any requesting party. The subject matter typically relates to property ownership and family relationships. These are "top of mind" questions, meaning that a person whose identity is being validated should be able to correctly answer from his/her own memory. The presentation of questions and your responses to them are all secured with 128-bit encryption.

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Name

First name

Middle name

Last name

Address

Other information

Date of birth

Legal sex

FemaleMaleUnknownNonbinaryX

Home phone

Mobile phone

Email address

Verify email address

Social Security number

Thank you - your request has been sent to the clinic. You will receive an activation code in your mail or email within a week.

If you have any questions or if you do not receive your activation code, call customer service.

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We were unable to verify your information, so your request has been sent to the clinic. You will receive an activation code by mail or email within a week.

If you have any questions or if you do not receive your activation code, call customer service at 646-962-4200.

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We are experiencing technical difficulties at this time. Please try again later.

Still having trouble?
Contact Connect Technical Support at 646-962-4200 for help with the sign up process. Support is available 24 hours a day, 7 days a week.

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We are unable to verify your identity using the information provided.

Still having trouble?
Contact Connect Technical Support at 646-962-4200 for help with the sign up process. Support is available 24 hours a day, 7 days a week.

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We are experiencing technical difficulties at this time. Please try again later.

Still having trouble?
Contact Connect Technical Support at 646-962-4200 for help with the sign up process. Support is available 24 hours a day, 7 days a week.

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There is an existing account for this person.

Please use Forgot Username or Forgot Password to access this account.

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There is an existing account for this person.

Please contact us directly to restore access to your account.

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Ask the patient to resend the invitation.

We are experiencing technical difficulties at this time. Please try again or contact our customer service line for assistance.

Unable to complete Connect signup. Please contact customer service at 646-962-4200 for help activating your account.

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To sign-up for Connect, you are required to answer security questions to confirm your identity. These questions are provided by a secure third-party service that has direct access to various public information sources (appraisal districts, bureaus of vital statistics, county records, etc.). The content of these questions is publicly available and can be retrieved legally by any requesting party. The subject matter typically relates to property ownership and family relationships. These are "top of mind" questions, meaning that a person whose identity is being validated should be able to correctly answer from his/her own memory. The presentation of questions and your responses to them are all secured with 128-bit encryption.

We are checking with a third-party system to verify your identity. This may take several seconds.

Unable to Verify Your Identity

We are unable to verify your identity using the information provided.

Still having trouble?
Contact Connect Technical Support at 646-962-4200 for help with the sign up process. Support is available 24 hours a day, 7 days a week.

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Third-Party System Error

We are experiencing some technical difficulties while communicating with the third-party verification system.

Still having trouble?
Contact Connect Technical Support at 646-962-4200 for help with the sign up process. Support is available 24 hours a day, 7 days a week.

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These questions are generated by a third-party system to verify your identity.

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